Imprint & Privacy

Privacy Policy

fluado takes the protection of your personal data very seriously. This privacy policy informs you about what data we collect, how we use it, and what rights you have.

1. Controller and Contact

The controller within the meaning of Art. 4 No. 7 GDPR for the processing of your personal data is:

fluado UG (haftungsbeschränkt)
Streckfußstraße 58c
13125 Berlin
Germany

Email: support@fluado.com
Website: www.fluado.com

Commercial Register: HRB 280416 B – Charlottenburg District Court (Berlin)

Privacy Inquiries: For questions about data protection or to exercise your rights, please contact: support@fluado.com

2. Data Processing When Visiting the Website

2.1 Access Data and Server Log Files

When you visit our website www.fluado.com , we automatically collect technical information about your access:

Processed Data:

• IP address (anonymized)
• Date and time of access
• Pages and files accessed
• Browser type and version
• Operating system
• Referrer URL (previously visited page)

Legal Basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in the technical provision and security of the website)

Storage Period: Log files are automatically deleted after a short time, as soon as they are no longer needed for security and analysis purposes (usually within 30 days).

Hosting: Our website is hosted by Cloudflare. Server locations are in the European Union. Cloudflare acts as a processor.

2.2 Cookies

Our website uses cookies. Cookies are small text files that are stored on your device.

Types of Cookies:

a) Technically Necessary Cookies

• Purpose: Enable basic website functions (e.g., session management, security)
• Legal Basis: Art. 6 para. 1 lit. f GDPR (legitimate interest)
• Storage Period: Session-based or up to 30 days
• No consent required

b) Analytics Cookies (Mixpanel)

• Purpose: Anonymous analysis of usage behavior to improve the website
• Legal Basis: Art. 6 para. 1 lit. a GDPR (consent via cookie banner)
• Storage Period: Up to 365 days
• Consent required (see 2.3)

Cookie Settings: You can change your cookie settings at any time via the cookie banner at the bottom of the page.

2.3 Web Analytics with Mixpanel (Website)

We use Mixpanel Inc. (USA) for anonymous analysis of usage behavior on our website.

Processed Data:

• Anonymous usage data (page views, clicks, dwell time)
• NO personal data (no user ID, no email, no IP address)
• Technical information (browser type, device type, operating system)

Purpose: Improve website, user experience, and optimize content

Legal Basis: Art. 6 para. 1 lit. a GDPR (consent via cookie banner)

Third Country Transfer: Mixpanel is a US company. Data transfer is based on EU Standard Contractual Clauses (Art. 46 para. 2 lit. c GDPR). Mixpanel is also certified under the EU-US Data Privacy Framework.

Revocation: You can revoke your consent at any time via the cookie banner or block Mixpanel cookies in your browser settings.

Further Information: https://mixpanel.com/legal/privacy-policy/

3. Your Rights

You have the following rights under the GDPR:

• Right of Access (Art. 15 GDPR)
• Right to Rectification (Art. 16 GDPR)
• Right to Erasure (Art. 17 GDPR)
• Right to Restriction of Processing (Art. 18 GDPR)
• Right to Data Portability (Art. 20 GDPR)
• Right to Object (Art. 21 GDPR)
• Right to Withdraw Consent (Art. 7 para. 3 GDPR)

To exercise your rights, please contact: support@fluado.com

4. Contact

For questions about data protection, to exercise your rights, or for complaints, please contact:

fluado UG (haftungsbeschränkt)
Data Privacy
Streckfußstraße 58c
13125 Berlin
Germany

Email: support@fluado.com
Website: www.fluado.com

Last updated: January 22, 2025